Innago Review (2026): Pricing, Fees, and Who It's Really For
Innago is a free property management platform offering rent collection, leases with e-signing, tenant screening, and maintenance tracking for small and mid-sized landlords. Last reviewed August 2026.
Full disclosure: we build Vantric, which competes with Innago — judge our take accordingly. Every price below comes from Innago's own published pricing (verified 2026-08-28), and where Innago is the better choice, we say so.
What Innago costs
Innago is 100% free for landlords: no monthly fee, no setup fee, and no contract, with no paid plan tiers at all. Revenue comes from transaction fees paid by tenants — $2 per ACH payment and 2.99% on credit/debit card payments — plus applicant-paid screening fees of $30-$35. Landlords can optionally absorb tenant fees themselves.
The entire platform is free for landlords — there is no premium tier to upgrade to. Innago is monetized through tenant-side transaction fees ($2 ACH, 2.99% card) and applicant-paid screening fees of $30-$35, though landlords can choose to absorb these costs.
What tenants pay
Tenants pay a $2 transaction fee per ACH/bank-transfer payment and a 2.99% fee on credit or debit card payments; landlords can opt to take on these fees themselves. Applicants pay $30-$35 for screening by default.
Screening reports (credit, criminal background, and eviction history) cost $30-$35 per applicant, charged to the applicant by default with income verification available for an extra $10; landlords may absorb the cost instead.
What Innago does well
- Everything is free for landlords with no premium tier, so features like lease e-signing and unlimited units never require an upgrade.
- Tenant-side fees are lower than main rivals: $2 ACH and 2.99% card fees, versus 3.49-3.5% card fees at TurboTenant and Avail.
- Screening at $30-$35 is cheaper for applicants than TurboTenant's $45-$55, which can help attract more applications.
- Customer support is frequently cited in public reviews as responsive and a standout strength for a free product.
- Flexible invoicing and fee handling, including the option for landlords to absorb tenant transaction fees.
Where Innago falls short
- Users commonly report the interface and reporting are simpler and less customizable than paid competitors, which can limit landlords with growing portfolios.
- Users commonly report the mobile app lags the web product in functionality.
- Users commonly report wanting more control over tenant payment options, such as the inability to disable credit card payments.
- Listing syndication is narrower than TurboTenant's 25+ site network, so it generates less standalone lead volume.
Who should pick Innago
Cost-conscious small landlords who want every core feature free with the lowest tenant-side fees of the major free platforms, and who value responsive support over advanced reporting.
Who should look elsewhere: Landlords who need deep reporting, accounting customization, or a heavyweight marketing/listing engine, and larger portfolios that outgrow a deliberately simple interface.
How Vantric compares
| Innago | Vantric | |
|---|---|---|
| Price | Free for landlords; no plan tiers | $19/mo (up to 4 units) or $39/mo (up to 10) |
| Free tier | The entire platform is free for landlords — there is no premium tier to upgrade to. | No free tier — 14-day free trial, no credit card |
| Feature gating | completely free property management software for landlords | Every feature in both plans |
| Built for | Cost-conscious small landlords who want every core feature free with the lowest tenant-side fees of the major free platforms, and who value responsive support over advanced reporting. | Only landlords with 1–10 units |
Innago is genuinely free with no plan tiers, and if budget is your only criterion it's hard to argue against — that's an honest concession. What you're weighing is a free generalist against paid focus: Vantric's – buys software built exclusively around the 1–10 unit landlord, with every feature in both plans and statute-cited state law guides behind it. Try Innago first if free matters most; if you find yourself fighting the reporting or wanting more depth, we're the upgrade path.
Frequently asked questions
Is Innago free?
Yes, completely free for landlords: no monthly fee, no setup fee, and no contract. Unlike most rivals there is no premium plan at all; Innago earns revenue from tenant transaction fees and applicant-paid screening.
How much does Innago cost?
Innago costs landlords $0 with no plan tiers. The only money that changes hands is tenant-side: $2 per ACH payment, 2.99% on card payments, and $30-$35 applicant-paid screening — any of which the landlord can choose to absorb.
What fees do tenants pay with Innago?
Tenants pay a $2 fee per ACH/bank-transfer rent payment and a 2.99% fee on credit or debit card payments. Applicants pay $30-$35 for screening reports by default, with income verification adding $10; landlords may cover these fees instead.
How does Innago make money if it's free?
Innago is funded by transaction and screening fees rather than subscriptions: the $2 ACH fee, the 2.99% card fee, and the $30-$35 screening fee paid by applicants. Landlords never pay a subscription, but the platform earns revenue whenever rent or applications flow through it.
Keep reading
Built only for landlords with 1–10 units — every feature in every plan.
Rent collection, tenant portal, maintenance, leases, and financials, without per-unit pricing games. 14-day free trial, no credit card.
Start Free TrialPrices and features change. Every claim above was verified against Innago's published pricing on 2026-08-28 — check their site for the current numbers before deciding, and tell us if something is out of date.